GP After-Hours Telehealth Service

Telehealth Service Offerings

Intu Healthcare employs a GP-led model, where General Practitioners (GPs) oversee patient care. This approach ensures clinical supervision and continuity of care, distinguishing it from other services that utilise non-GP staff.

Intu HealthCare’s GPs strive to enhance the quality of care and wellness of patients, offering support when necessary. The primary focus is patient care, which serves as the basis for all services provided.

Why Choose us?

  • Convenient Hours: Access healthcare outside of traditional office hours.

  • Expert Care: Experienced, compassionate doctors when you need them.

  • Stress-Free: Avoid the chaos of emergency rooms or urgent care clinics.

Convenient access to quality care:

Available when you need it most: Our after-hours GP telehealth service ensures you have access to qualified healthcare professionals when your regular GP is unavailable - whether it’s evenings, weekends, or public holidays.

No waiting in ERs or Urgent Care Clinics: Skip long wait times in crowded emergency rooms or urgent care centres. Get the care you need in the comfort of your home. Telehealth reduces unnecessary ER visits for non-emergency issues, helping to alleviate strain on emergency services and ensuring those with more critical needs can receive prompt care.

Quick and easy access: Whether you need, advice, a prescription, or a diagnosis, we’re here for you after-hours.

Continuity of care: We ensure seamless integration with your regular GP and medical records, so your treatment is consistent and coordinated. You won’t have to start from scratch every time you need care.

Dedicated to your health: we prioritise patient satisfaction and provide personalised care to ensure you feel heard and supported in every interaction.

Your telemedicine appointment will be with an Australian based, well experienced and qualified GP.

Our service considers patient factors including travel ability, family, work and cultural needs alongside clinical factors.

We enhance access to medical and wellness services without compromising the quality and standards of care provided.

Our service incorporates continuity of care; shared care; and the appropriate level of intervention to support and treat the patient and their presenting symptoms.

General Practice medical consultation and advice

Female doctor typing telehealth notes on computer.

Medical
Certificates

Older woman checking prescription while on telehealth phonecall.

Prescriptions

Close up shot of a health professional hand writing notes for a telehealth phonecall..

Referrals – Specialist, Diagnostics, Pathology

Benefits of Telemedicine

Reduced wait times to see a Doctor

Well experienced and specialised Australian based Doctors

No appointment needed

Improved continuity and quality of care

Available and 100% online from wherever you are

Privacy and confidentiality assured from your home

Access to healthcare from home, reducing the need for transport

No chance of exposure to additional illness

Type of health care service and Advice

The Doctor will consult with patients for the diagnosis, treatment or management of an illness, injury, medical condition or related symptom. The medical consultation may involve the use of prescribed medications, diagnostics, or therapy, either conventional or alternative.

Specialist, diagnostic, pathology referrals and Medical Certificates will be email to the patient’s nominated email address.

Prescriptions will be emailed or text to the applicable phone number, as advised by the patient.

Please note: Medications of addiction will NOT be prescribed by this service.

Will my consult details/results be sent to my regular Doctor?

Yes, INTU HealthCare ensures referred patients receive clinically/medically appropriate care by providing a summary of consultations on diagnosis and treatment, etc to your local Doctor. We collaborate with local Doctors, Pharmacists, Local Hospitals, etc to provide continuity of care through automated transfer of patient records and e-prescribing and providing post-treatment consultations.

Connecting you to quality care, anytime.